Case Studies
Discover how CitrinLearn has transformed corporate learning experiences across diverse industries with innovative e-learning solutions.
On-boarding Program for Leading Tyre Manufacturing Brand
Challenge
A global leader in tyre manufacturing field could not conduct effective on-boarding and induction programs due to Covid outbreak. They wanted to create a virtual on-boarding experience for their new hires that could be as close to the offline experience as possible.
Solution
CitrinLearn provided a virtualised on-boarding experience to new joinees. Our team made sure that through this gamified e-learning experience the candidate is taken through the critical aspects of the organization. We created a beautifully designed interactive walkthrough of the company office that helps make any candidate familiar with the organization. We provided an online on-boarding program with the use of engaging content, beautiful animations, and explainer videos. We took the challenge of making the experience special and delivered a gamified solution that takes the candidate through a vast array of the company's offerings.
Workshop Management Training for Leading Automobile Company
Challenge
A leading automotive organisation was contemplating shifting its classroom training and paper based assessment to online mode. The client had noticed some gap between its classroom training and on job implementation.
Solution
CitrinLearn suggested a gamified solution to make the automotive service advisors ready for any challenge in workshop management. We developed a gamified solution, a simulation to replicate real-world scenarios that a service advisor faces. The motive was to prepare advisors not just theoretically, but practically as well. Advisors found the online simulation to be interesting and fun, along with being beneficial and smart. Our automotive client was able to train a larger volume of trainees online as opposed to the limited number of trainees in an offline classroom.
Effective Meetings Through eLearning for Multinational Pharmaceutical Company
Challenge
An Indian multinational pharmaceutical company came to us with a requirement for an eLearning solution that would help their employees improve the way they operate in meetings. The meetings consumed a lot of time and hampered productivity. The client wanted to ensure meetings were short, efficient and productive.
Solution
We took a scenario-based learning approach with gamified elements like characters, scores, and rewards. After going through the various scenarios, the learner studies and understands the importance of conducting meetings effectively by following the golden rules of meetings. The learners found the module to be informative, well-designed, with relatable scenarios for better understanding and helping the learner to organize and deliver effective meetings.
Performance Discussions Training for BFSI Customer
Challenge
A BFSI organization wanted to assist its managers to manage the performance discussions with their teams in a better way. The managers struggled with discussions during the periodic performance assessments, and the organisation wanted to guide them using a training program.
Solution
CitrinLearn recommended a Scenario-based learning where we picked the most common issues faced by the Managers and created branching scenarios based on the responses. A theme of cricket game with scoring based on the game rules, was selected for training. Learners scored based on their responses to the questions asked in the scenarios. A manager plays this game with 8 team members with different personality traits. The training program was effective and well received.
Aviation BPO Ticketing System Training Solution
Challenge
An Aviation Business Process Management organization needed an effective training solution for the ticketing process training for its new joinees. They wanted the employees to get hands on training and complete knowledge of different scenarios.
Solution
A Software Simulation was created for the ticketing software used in the aviation vertical. The approach suggested was Show Me, Try It and Test me. The learner went through the recorded video captures of the process, before practicing in a simulated/guided environment. For testing, they were given real-time problems which they had to resolve. The learning module was developed on a backdrop of travel, in an emergency situation. The learners act as a support and resolve critical problems with their knowledge.
Mobile-Based Compliance Programs for Marine Organisation
Challenge
A Marine organization was looking for a compliance and data privacy training for its onshore and offshore employees. This training had to be short but impactful for wide variety of employees at different locations.
Solution
Looking at varied accessibility of means of training to the employees at this organization, CitrinLearn developed a mobile-first Data Privacy course using Rise 360, enabling rapid development without compromising on clarity or compliance. The course was designed with bite-sized lessons, interactive knowledge checks, and clean visuals to simplify complex data privacy concepts for employees across roles. Rise 360's responsive design ensured seamless access across devices and geographies, allowing learners to complete the training anytime, anywhere. The approach significantly reduced development timelines while enabling faster rollout and consistent learning outcomes across locations.